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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenneth Huckaby

November 12, 2024

5  out of  5
rating by Kenneth Huckaby
"Alisha is very knowledgeable about insurance. She will work hard to help you get the best coverage for the best price."
We responded:
"Thank you for your kind words. I appreciate you!"
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Brittany Palmer

November 1, 2024

5  out of  5
rating by Brittany Palmer
"Very pleased with state farm. Nice, friendly, and professional, always helped when I needed it. Tina is amazing!!!"
We responded:
"Thank you for letting us know how we are doing. I appreciate your insurance business. "
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KayCee Vierkandt

October 19, 2024

5  out of  5
rating by KayCee Vierkandt
"Highly recommend using Alisha for your insurance needs. I recently switched over my home and auto insurance and was met with not only cheaper prices and better coverage, but also plenty of help from Tina. She has been fabulous in helping us understand what we want from our coverage and what we are receiving. For great coverage, people, and prices come to Alisha's office!"
We responded:
"Thank you for taking the time to let us know how we are doing. Tina and team does a great job personalizing your insurance coverage. Our goal is to help you achieve your goals while protecting you with homeowners, auto and life insurance. We want our insured's here in Columbus and surrounding areas to have a truly unique experience . Again, Thank you, I appreciate your business and kind words."
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Zadok Burnette

September 10, 2024

5  out of  5
rating by Zadok Burnette
"I highly recommend this place! It’s Affordable and they are here to help you! Amanda was awesome in helping me get set up!"
We responded:
"Zadok, thank you for taking the time to let us know how we are doing. Amanda does a great job. "
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Nate J

September 7, 2024

1  out of  5
rating by Nate J
"I am not sure why this place has five stars. Very rude attitude."
We responded:
"Nate J, I cannot find you as a customer or someone that has spoken to anyone in our office here in Indiana. I see your other review is in Florida. We are very diligent in treating people with respect and kindness as you can see from our reviews. If you spoke to someone at Alisha Roberts Insurance at 2033 State St Columbus IN on Saturday , I would like to address your concern. Call me directly 812-669-2410, I would love to hear more about your experience and gain clarity for your comments. Thank you, Alisha Roberts"
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Natalia Alvarado

September 6, 2024

5  out of  5
rating by Natalia Alvarado
"I recently had the pleasure of working with Tina from State Farm for my home and car insurance needs, and I couldn't be more satisfied. Tina was incredibly knowledgeable, attentive, and made the entire process seamless. Additionally, State Farm's new location is beautifully designed, which made my visit all the more pleasant. If you're in need of reliable insurance and exceptional service, I highly recommend reaching out to Tina at State Farm."
We responded:
"Natalie, thank you so much for your kind review. Tina does a great job with listening to insureds wants. That helps prepare a price plan for your home and car insurance needs. I appreciate your business and look forward to meeting you soon!"
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Kristi Burroughs

September 3, 2024

5  out of  5
rating by Kristi Burroughs
"Amazing staff! Tina is amazing, and has helped any transition that I have had, run smoothly. They have gone above and beyond!"
We responded:
"Thank you , Kristi! We do our best to help every insured."
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David Gepford

August 30, 2024

5  out of  5
rating by David Gepford
"Helpful and knowledgeable agent. Will recommend her to family and friends."
We responded:
"Thank you, David! I appreciate you would trust us to help your family and friends!"
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Libby Brockman

August 28, 2024

5  out of  5
rating by Libby Brockman
"The ladies here are the best!! Alisha and Tina both helped me set up my car insurance and life insurance. They’re all super friendly and caring. Thank you so much!!"
We responded:
"Libby, Thank you! I really appreciate you trusting us with your life insurance and your car insurance. We do our best to help take care of your needs. "
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Nikki Shatto

August 27, 2024

5  out of  5
rating by Nikki Shatto
"Amanda in the office is always so helpful. She responds quickly and makes every change simple and quick. Very highly recommend."
We responded:
"Thank you, Nikki! We try to respond as quick as possible."
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Isaac Edouard

August 26, 2024

5  out of  5
rating by Isaac Edouard
"If you don't have insurance on State Farm. You will go get it right now State Farm is the best."
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Chris De La Rosa

August 20, 2024

5  out of  5
rating by Chris De La Rosa
"THANK YOU ALSHA AND TEAM….. Long story short - Getting ready for a renewal with my old insurance agent who didn’t return phone calls or answer emails, so I decided it was time to move on and look for a new agent. Thankfully, a friend pointed me to Alisha and her team. Not only are they professional, welcoming, friendly, and knowledgeable, they are willing to listen so they can get you the product that you need. My home and autos are now safe and secure and for a lot less money than I was paying before. Oh and I guess I should mention for way more coverage. I am so glad I found this group!!!!!! If you are looking for an agent, I strongly suggest you look to this group, I’m sure you will not be disappointed"
We responded:
"Chris, Thank you very much for your kind and generous review! So many companies push auto and home insurance as a commodity. We take the time to get to know you and educate you. Helping you, so you feel safe and secure. Protecting you, whether it be with your auto, homeowners, or life insurance is our top priority. As a bonus we get to make great friends along the way! "
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rudy franco

June 19, 2024

5  out of  5
rating by rudy franco
"Amanda, was great explaining my new annual renewal. Pleasant to talk to."
We responded:
"Thank you, Rudy! Amanda does do a great job. Glad to have a terrific licensed team!"
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L David Angel

May 9, 2024

5  out of  5
rating by L David Angel
"Excellent X thousands, very professional, considerate, down to earth. The entire office staff."
We responded:
"Thank you for your Kind words. "
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James Keeton

April 22, 2024

5  out of  5
rating by James Keeton
"Great people to deal with"
We responded:
"Thanks, James!"
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Kaitlynn Harvey

April 15, 2024

5  out of  5
rating by Kaitlynn Harvey
"Alisha Roberts was helpful in lowering our auto premium, while bundling our home with them as well."
We responded:
"Thank you, Kaitlynn! We appreciate you bundling your car and home with us!"
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John Nieves

March 17, 2024

5  out of  5
rating by John Nieves
"We had a great experience working with Tina. Very helpful, very friendly. Great costumer service."
We responded:
"Thank you, John! I appreciate you sharing your experience!"
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Chris Bradley

March 12, 2024

5  out of  5
rating by Chris Bradley
"Excellent service and support!"
We responded:
"Chris, thank you for the 5 star! I appreciate your business."
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meagan westling

March 1, 2024

5  out of  5
rating by meagan westling
"I love this state farm office! My husband and I have them for both our renters insurance and our car insurance and I am very pleased. They are very amazing every time we talk to them!"
We responded:
"Thank you, Megan! We try to be knowledgeable and helpful when it comes to protecting you. I appreciate you trusting us with your car insurance and renters insurance. "
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Carrie T

February 23, 2024

5  out of  5
rating by Carrie T
"Amy Woods was wonderful I had a simple and very efficient experience with her and getting all my questions answered. Would definitely recommend and return. Thank you Amy"
We responded:
"Thank you for taking the time to compliment Amy and our insurance office. Grateful to have her on our team. We all work hard to be knowledgeable and helpful. "
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Max Hotz

February 18, 2024

5  out of  5
rating by Max Hotz
"State Farm has been my insurance company forever. Always nice people"
We responded:
"Thank you for you kindness, Max"
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Steven Daily

February 16, 2024

5  out of  5
rating by Steven Daily
"Very helpful with answering questions during this process!"
We responded:
"Thank you, we are here to help! "
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Carl Campbell

February 13, 2024

5  out of  5
rating by Carl Campbell
"They answer the phone with a live person and are very personable and knowledgeable. Tina and Amy have given me great service. I highly recommend."
We responded:
"Thank you, Carl! We work hard as a team to give great service. It means a lot that you rated us for our service and knowledge. I appreciate your business. "
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Derek Elkins

February 3, 2024

5  out of  5
rating by Derek Elkins
"Great folks to do business with!"
We responded:
"Thank you"
Profile photo of Lisa Dawson

Lisa Dawson

January 30, 2024

5  out of  5
rating by Lisa Dawson
"Exceptional Service from an Expert Insurance Agent As someone who has navigated the often murky waters of insurance, I can attest that finding an agent who not only understands the intricacies of the industry but also genuinely cares about their clients is a rare gem. Fortunately, I had the privilege of working with Amy Woods from State Farm, and I am delighted to share my experience. From the moment I reached out to Amy, I was met with professionalism, warmth, and an eagerness to assist. What struck me immediately was Amy's profound knowledge of the insurance landscape. She analyzed my needs, patiently answering every question I had, and providing insights into the policies that would best suit me. Moreover, Amy demonstrated an unwavering commitment to ensuring that I comprehensively understood the terms, benefits, and potential pitfalls of each policy we discussed. Their transparency and honesty were truly refreshing in an industry often characterized by ambiguity. What truly sets Amy apart is her personalized approach to client service. Unlike many agents who treat clients as mere transactions, Amy took the time to understand my unique circumstances, tailoring solutions that aligned perfectly with my requirements and budget constraints. Throughout the entire process, Amy exhibited exceptional communication skills, promptly responding to my inquiries and proactively keeping me informed at every stage. Her dedication to providing a seamless experience underscored her genuine commitment to client satisfaction. In addition to her professional competence, Amy exudes empathy — an essential trait that fosters trust and reassurance, especially when dealing with matters as important as insurance coverage. In conclusion, I cannot recommend Amy Woods highly enough. Her expertise, integrity, and unwavering dedication to client welfare make her a standout figure in the insurance industry. If you're seeking an agent who goes above and beyond to ensure your peace of mind, look no further than Amy Woods. Thank you, Amy, for your exemplary service and for making the daunting task of insurance procurement a seamless and even enjoyable experience."
We responded:
"Wow that is quite the review! Thank you so much for your business and taking the time to let us know how we are doing and how Amy is doing. I have a wonderful group of teammates at Alisha Roberts Agency. The greatest compliment to Amy is this review and referrals to quote Home, Auto, life and business insurance. I look forward to meeting you , Lisa! Agent Alisha"